About

Platform Product Manager and Cloud Architect with 25+ years of experience across Telecom, Cloud Infrastructure, and Enterprise SaaS. Currently leading FINEOS technology modernisation strategies including cloud control plane and deployment orchestration and AI/LLM integration into products and SDLC

Experience spans massive-scale distributed systems at Amazon Web Services, 4G/5G product management at Ericsson, and wireless networking at Motorola Solutions.

Passionate about building robust, observable, and secure cloud platforms and integrating AI governance frameworks that make agentic workflows production-safe.

Experience

Jan 2020 — Present
Platform Product Manager – Cloud Infrastructure
FINEOS · Dublin, Ireland
  • Networking/VPC updates to support hosting of multi-tenant shared services
  • Created a decentralised (event-driven) deployment orchestration tool and Cloud Control Plane to improve time to market
  • Migrated to micro-services architecture via gradual componentisation of IaC using AWS CDK
  • Secure integration of LLM (AWS Bedrock) Foundation Model-based AI Agents and agentic workflows into the Platform and SDLC
  • Promoted SRE culture emphasising reliability, security, capacity planning and traceability in production environments
  • Defined OKRs and North Star metrics to align platform investment with measurable product outcomes
AWS CDK IaC AWS Bedrock LLM MCP SRE OKRs GTM Enterprise SaaS
Mar 2018 — Jan 2020
SDE II Networking – Network Load Balancing
Amazon Web Services · Dublin, Ireland
  • SRE role in the AWS Network Load Balancing (NLB/ALB) team
  • Designed and built scalable distributed systems to monitor and manage thousands of heterogeneous networking devices in AWS’s global fleet
  • Focus on robust blue-green deployments, cloud-native observability pipelines and API-first service design
  • Drove GTM strategy and business case development for cloud-native, API-first releases; coordinated cross-functional discovery and A/B experimentation
AWS NLB / ALB Distributed Systems Blue-Green Observability
Mar 2012 — Mar 2018
Product Manager – 4G/5G RAN Assurance
Ericsson · Athlone, Ireland
  • Research role defining OSS system characteristics and product architecture with customers
  • Developed GTM strategy, business cases and P&L-aligned roadmaps for Mobile 4G/5G RAN, VoLTE, IoT and AI/MLOps for Telecom Assurance
  • Delivered an AI/ML pipeline with Random Forest algorithms to auto-remediate wireless troubleshooting issues
4G/5G RAN OSS AI/MLOps VoLTE IoT GTM
Aug 2008 — Feb 2012
Principal Staff Engineer – Wireless Local Area Networks
Motorola Solutions · Bangalore, India
  • Led engineering teams building configuration management with NETCONF/SNMP for commercial 802.11n Wireless LAN routers
  • Collaborated with stakeholders to plan product features and ensure timely execution and delivery
NETCONF SNMP 802.11n WLAN
Aug 1998 — Jul 2008
Multiple Senior / Developer / Architect / Management Roles
Nortel Networks / Wipro Technologies · UK  /  India  /  US
10 years spanning project management, architecture, development and customer engagement in telecom and datacom domains.
Telecom Java Architecture Project Management

Education

1995 – 1998
B.Tech, Computer Science & Engineering
University of Calcutta
Final Year Project in Genetic Algorithms — C++ DLL backend with Visual Basic GUI solving quadratic equations using GA, with variable parameters to analyse algorithm performance.
1991 – 1995
B.Sc, Physics (Honours)
University of Calcutta

Skills

Cloud & Infrastructure
AWS, AWS CDK, IaC, EKS, Kinesis, Openstack, Docker, VPC / Networking
AI / ML & Data
LangChain, MCP, AWS Bedrock, Vector Databases, Matplotlib, SQL, Random Forest
Product & Strategy
OKRs, GTM Strategy, Roadmapping, Business Cases, A/B Testing, Design Thinking, JIRA / Confluence / Miro
Streaming & Backend
Spark, Kafka, Esper, Node.js, FastAPI, Zookeeper, Postgres, MongoDB
Programming
Python, Java, Bash, JavaScript, React, REST, HTML5
Telecom & Protocols
4G/5G RAN, SDN/NFV, VoLTE, IoT, ETSI, 3GPP, MQTT, SNMP, TCP, SIP

Awards

US Patent Grant
US8699392 B2 →

Patent granted in Wireless Networking (WLAN) Power Save Method.

Motorola Bravo Moment Award

Recognised for development of a mobile phone-based EMS application.

Above and Beyond Award - Motorola

Team award for IMS Seamless Mobility UI delivery during a critical release at Wipro / Motorola.

Interests

Road trips  ·  00 gauge model trains  ·  Arduino / Raspberry-Pi tinkering  ·  8-bit computing  ·  ESP8266/ESP32  ·  Seinfeld